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Privacy Policy – Mah é Rooh

Privacy Policy

Thank you for visiting Mah e Rooh online store. We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data.

  1. Information Collection
  1. a) Registration & Subscription:

We collect personal information such as your name, address, phone number, and email during registration and subscriptions to our newsletters and promotions. We also track your IP address and product preferences to enhance your shopping experience.

  1. b) Types of Information:

We collect two types of information:

Personally Identifiable Information: This includes your name, email, order details, shipping address, phone number, and payment information.

- Non-Personal Identifiable Information: This includes site activity data, such as visited pages and products viewed.

How do we use your data?

We use the information that we collect to fulfill our commitments to you and to provide you with the service that you expect. This includes sending you information and offers for marketing purposes. To provide you with relevant offers and information, we may analyze your data. We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this, your data is deleted.

What information do we require to share with the Third Party?

We may share your data information with Third Party or affiliates of Serene Premium who perform services on our behalf or process authorized transactions. The data information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared.

Your Account protection:

While creating an account on our website, you will be asked to provide a personal password. You will be required to use your chosen password for all future access to your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Serene Premium reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Your rights:

You have the right to request access to the personal data we may hold or process about you. You have the right to require us to correct any incorrect, incomplete, or irrelevant information in your data. At any stage, you also have the right to ask us to stop using your data for direct marketing purposes.

Errors:

We provide accurate information on our website. However, there may be times when some information on the website is inaccurate, out-of-date, or incomplete. We apologize for such errors; but if we receive orders for products for which the listed cost is erroneously lower than the actual price, we will not be able to process such orders as it will not be feasible for us to sell those items below our cost or take a loss on freight charges.

  1. c) Cookies:

Cookies help us improve your experience on our site by identifying your preferences and enabling certain features. You can disable cookies through your browser settings, but enabling them is recommended for optimal site use.

  1. d) Advertising: 

We may partner with advertising agencies to serve ads. These agencies may use cookies and analytics to collect data on your browsing but do not link this to your personal information.

  1. e) Age Restrictions:

We do not knowingly collect information from anyone under 13 years old. If you believe we have collected such information, please contact us to have it removed.

  1. Use and Protection of Information
  2. a) Use of Information:

Your personal information is used to process orders, verify accounts, and communicate with you about promotions. We may share your data with shipping partners to fulfill orders.

  1. b) Data Protection:

We employ security measures, including SSL encryption, to protect your information. Any third-party data sharing complies with our privacy policy.

  1. Promotional Communications:

You may receive promotional emails about new products and exclusive deals. You can unsubscribe at any time via the link in these emails or by contacting customer service.

  1. Privacy Commitment:

We are committed to protecting your privacy and will not share your information without your consent. For any questions or concerns regarding our privacy policy, please contact us via our web form or call us at +923284122224

  1. Changes to Privacy Policy:

We regularly review our privacy policy and may make changes. Any updates will be communicated via email. We recommend reviewing this policy periodically to stay informed. maherooh.pk@gmail.com

General

We may amend this Privacy Policy at any time by posting the amended terms on this website. Our business changes constantly and we will continue to implement new technologies to improve the services and features we provide. As a consequence, the terms in this Privacy Policy may also change.

 

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